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Specialists in all types of vehicle finance and acquisition for business and private users.
Please take a look around the site, we hope you'll find it interesting, informative and
our attitude to the business refreshing and different.
WHY VIATURA? That’s a good question. We know there are dozens of companies doing what we do, but we think we do it that little bit better. Here’s what we think makes us stand out. Firstly we’re genuinely interested in what we do. We are car mad and will happily talk to you about the merits of one model over another. We are independent and not allied to any particular manufacturer. We’ve got no vested interest in selling you something you won‘t be happy with. We want to keep you happy so you’ll come back! Perhaps most importantly we’ll treat you like a person. We know it’s the customer that keeps us in business. We're in this for the long term. We are not a fly-by-night company and take a lot of pride in what we do. You can be confident that your business will be handled in an extremely professional manner. Viatura has existed since early 2001 and prior to that we built up a wealth of motor and finance industry experience. We like to build relationships with our clients and have grown so far through our reliance on word of mouth and repeat business. We’d like to supply you for many years to come. We’ll return your calls. From time to time things go wrong. Nobody likes it but it happens sometimes. We know there’s nothing worse than being left alone when a problem arises and we’ll ensure there’s always someone to keep you informed about what’s happening. We’ll look after you throughout the whole of your contract. We genuinely like it when one of our clients calls to let us know how they’re doing with their car (or even just to tell us a joke). Finally we think we are nice people to deal with. We are friendly and approachable. We won’t baffle you with jargon and are happy for you to ask us anything. If we can’t immediately answer a question we’ll go away and find out for you rather than make something up. We’ll never tell you what we think you want to hear just to get your order. BESPOKE SERVICES from VIATURA Are you looking for something a little bit special? Perhaps you’ve been told you’ll have to wait months for your new car.... Maybe you’re unsure which of the seemingly endless types of finance would be most appropriate to your needs. Just possibly you’ve had a bad experience with a dealership, Unreturned phone calls, Bad Advice, Lies. We know all about the above. We deal in this marketplace every single day. We know how to get around waiting lists, in fact we’ve NEVER failed to improve on a quoted ‘lead time’ and usually always manage to turn months into weeks. Please contact us to discuss your requirements and we’ll give you an honest appraisal on when we can supply your car. We are not going to lie just to get your order. Viatura can handle the whole thing for you. If you decide you want us to act for you we’ll offer advice on the best type of finance for you, swiftly arrange paperwork, source your car and arrange delivery. If necessary, you’ll be given a mobile telephone number and private email address for you to get in touch outside normal office hours (within reason!!). We appreciate your time is important because ours is too. We understand how dealerships work, for example once a dealer has sold all the stock they’ve been allocated for a year they often can’t be bothered with new enquiries. Crazy... but all too often true. We don’t work the same way as the dealerships. We don’t ever think we’re doing you the favour. In short, Viatura
FAQs
Can I choose which dealer supplies the vehicle?
If you have a relationship with a local dealer and they can supply the vehicle within a suitable time-scale then yes, we can purchase your new car or van from your nominated supplier. However the dealer would need to be able to meet our discount requirements, as your contract will have been based on our price. Where possible we prefer to use our own established dealers as we have standards of service and performance that have been built up over many years.
What does a Maintenance Contract cover?
If you decide to opt for a maintenance and service contract with your new car or van you will be covered for all routine service and maintenance costs that arise throughout the duration of your contract. This does not affect manufacturers warranty or any breakdown cover that might be supplied as part of the new car purchase contract. Many customers like to add this to the monthly rental as it eliminates unexpected bills and allows a monthly motoring budget to be set.
Where do I take the vehicle for servicing?
Any main franchised dealer. Your lease contract does not restrict you to a particular dealer. Contract Hire cars might be purchased from a dealer in Aberdeen and delivered to customer in London.
What condition does the vehicle need to be returned in?
If your car or van is subject to a Contract Hire, Contract Purchase or Personal Contract Purchase (PCP) agreement you have the option to return the vehicle to the finance company at the end of the term. The finance company has to dispose of the vehicle and expect that the vehicle will be in a condition in keeping with its age and agreed mileage. This does not mean it must be in showroom condition, but any damage outside of fair wear and tear must be rectified. If in doubt, ask us.
Can I terminate the contract early?
Yes. Different finance contracts operate in different ways and each finance company has it’s own rules. If you feel this is likely it might be better to consider a short-term contract.
Who is responsible for insuring the vehicle?
You are responsible for providing comprehensive insurance for the vehicle for the term of the contract.
Can I change contract mileage mid-term?
Usually yes. Leasing companies understand that it is difficult to accurately predict the mileage you will cover and circumstances can change. If you need to increase or reduce your allowance give us a call and we’ll arrange a contract amendment.
What happens if I exceed my contract mileage?
At the outset of a leasing scheme such as Contract Hire you will be asked to stipulate the number of miles you anticipate the car or van will cover per annum. This is because the monthly rental is based on the value of the vehicle at the end of the term (the residual) and mileage affects value. If the vehicle is returned with additional miles an excess mileage pence per mile charge will be payable. We can normally avoid this by staying in regular contact with you over the term of the contract and adjusting the mileage accordingly if necessary, as per the previous question.
Can I buy the vehicle at the end of the contract?
This depends on the type of finance or leasing scheme you use, with Contract Purchase, Personal Contract Purchase (PCP) or Lease Purchase you can however with Contract Hire it is a little more complicated as there are tax and VAT implications. Please speak to us about this.
Why should I lease rather than buy?
The simplest answer to this is depreciation, all cars and vans are guaranteed to do this and utilising the correct finance contract allows the cost to be minimised. Different customers have different requirements, some like the fact that they can put a new car or van on the road in a cost-effective way, with others there are tax benefits and others again who like the fact that there is no negative equity risk. Please contact us to discuss your requirements and we’ll work to find the most suitable finance contract for you.